In health care, continuity of care can be defined both in terms of the patient’s experience (i.e., how well the patient feels they were treated) and in clinical quality—how well the sequence of patient services is delivered in the most effective, efficient way, according to clinical best practices, through “integration, coordination and the sharing of information between different providers.”
As patients’ health care needs are now rarely met by a single professional, multidimensional models of continuity have had to be developed to accommodate the possibility of achieving both ideals simultaneously.
Can we be secure in the knowledge that someone is always listening to us in the healthcare system?
Not only applies to the Emergency Services but also to the medical profession on a successful approach to patient care: the concept of “continuity of care.”
