I get worried when I see this term used……
Ideally, all patient care should be patient-centred, focusing on individual preferences, needs, and values, but the term “patient-centred care” highlights a shift from older, more physician-driven models to a partnership where the patient is a key decision-maker. This approach ensures care is coordinated, respectful, and empowering, leading to better patient satisfaction and health outcomes.
What Patient-Centred Care Entails
- Respect for Values and Needs: Healthcare professionals respect and respond to a patient’s unique values, preferences, and needs.
- Shared Decision-Making: Patients are actively involved in care planning and decisions, rather than having a one-size-fits-all solution imposed on them.
- Holistic Approach: Care extends beyond symptoms to include emotional, social, and spiritual concerns, recognising the whole person.
- Clear Communication: Information is shared clearly and openly, enabling patients to be informed and engaged.
- Coordination and Integration: Care is coordinated across different providers and settings to ensure a seamless experience.
Why It’s a Shift from the Past
- Past vs. Present: Historically, healthcare often followed routines and practices deemed most appropriate by professionals, with patients expected to conform.
- Empowerment: Patient-centred care empowers individuals, giving them a say in their health and promoting greater responsibility for their well-being.
Benefits of Patient-Centred Care
- Improved Outcomes: Patients who are more engaged and informed tend to have better health outcomes.
- Increased Satisfaction: Patients are more likely to be satisfied with their care when they feel their needs and preferences are met.
- Enhanced Engagement: Patients feel more motivated to make healthy lifestyle choices when they are active participants in their care.
- Greater Independence: By enhancing the quality of care, patients can often remain independent for longer.
