Control:

Much of what upsets us is outside the control of those doing the upsetting. Remembering that can reduce a lot of the frustration we feel over late deliveries, call centres, over-stretched health services and more. We still won’t like these experiences but we can hope to keep our stress and frustration levels to a minimum.
Try: Thinking of annoying experiences you expect to have today, decide in advance to maintain a background awareness of your breathing – to keep presence of mind – while going through them.(Padraig O’Morain)

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