https://www.bmj.com/content/377/bmj-2021-066720
Key messages
- Some commonly used language in healthcare confers petulance on patients, renders them passive, or blames them for poor outcomes
- Such language negatively affects patient-provider relationships and is outdated
- Research is needed to explore the impact that such language could have on patient outcomes
- Clinicians should consider how their language affects attitudes and change as necessary